Terms of Service

Synapt (the "Service") is provided by Roland Garrett Brickey, an individual ("we", "us"). When you use the Service you are contracting with Roland Garrett Brickey. By creating an account or continuing to use the Service, you agree to these terms.

The Service

Synapt is an online notes app for daily notes, projects, people and tasks in markdown, with sync across devices, an AI assistant, vault import and export, and optional connections to outside AI tools. A Free plan and a paid Pro plan are offered.

Your account

• You must be of legal age to form a contract, or have authority to bind the organization you use the Service for.
• Keep your login details confidential. You are responsible for activity under your account.
• Provide accurate information and keep it up to date.

Acceptable use

You must not misuse the Service, including by:

• using it for anything unlawful, fraudulent, or to send spam;
• uploading content that infringes others' intellectual property or privacy;
• introducing malware, probing or testing vulnerabilities, scraping, or interfering with security or other users;
• reverse engineering, reselling or redistributing the Service, or getting around plan limits.

AI features

• You are responsible for what you ask the assistant, how you use its answers, and having the rights to content you give it.
• You must not use AI features to create illegal content, hate speech, harassment, deceptive impersonation or deepfakes, or malware, or to try to bypass safety controls.
• AI answers may be wrong or incomplete. Check them, and do not rely on them for medical, legal, financial or other professional advice without qualified review.
• We may filter or refuse AI requests, remove content, or restrict accounts that break these rules.
• As between you and us, you own your notes and the AI output generated for you. If you believe content on the Service infringes your rights, email support@thoughtfulworkspace.app; we will review and remove infringing content, and may close accounts of repeat infringers.

Your content

You keep ownership of your notes. You give us a limited licence to store, process and display them only to run the Service for you, including passing them to AI providers when you use AI features.

Our property

We own the Service and its software, design, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan.

Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, renewal, tax, cancellation and refund terms are set out in Paddle's Buyer Terms. Pro renews automatically each month or year until you cancel. See our Refund Policy.

Availability

We work to keep the Service running but do not guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, the Service is provided "as is", without implied warranties of merchantability or fitness for a particular purpose.

Suspension and termination

We may suspend or end your access for a material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations. You can stop using the Service at any time. When an account is closed you can export your vault first; we then delete your notes within 30 days, except where the law requires us to keep something.

Liability

We are not liable for indirect, consequential or special losses, such as lost profits, data or goodwill. Our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability for fraud, death or personal injury where the law does not allow it.

You agree to cover claims against us that arise from your content, your unlawful use, or your breach of these terms.

Other terms

• These terms are governed by the laws of the State of Illinois, USA, and disputes go to its courts.
• You may not transfer your account without our consent. We may transfer these terms as part of a sale or merger of the Service.
• We are not responsible for delays caused by events beyond reasonable control.
• We may update these terms and will note the date above; continued use means you accept the changes.

Contact

Roland Garrett Brickey — support@thoughtfulworkspace.app